Apple is facing a new lawsuit for its 2016 MacBook Pros which have been plagued by failing keyboards since they were released. From the court filing:
“Apple knew that the MacBook is defective at or before the time it began selling the affected models to the public. Complaints of keyboard failures began to come in shortly after the 2015 MacBook was launched.
Despite awareness of the keyboard defect, Apple equipped future model MacBook and MacBook Pro laptops with the butterfly keyboard, and continued selling these laptops to consumers at premium prices.
Despite awareness of the defect, Apple touted—and continues to tout—the MacBook as having a superior and highly responsive keyboard, with “four times more key stability than a traditional scissor mechanism.” Apple’s representations regarding the MacBook’s keyboard were false. Apple failed to disclose that the keyboard is defective…”
An investigation by friendly tech blog Apple Insider found that MacBook Pros 2016 had their keyboard fail twice as much as older keyboards, with another reporter on The Outline noting that no matter how many times she got her keyboard fixed, it was never able to remain functional.
With a 17,000 strong user petition, a lawsuit, and the outrage of the internet, Apple may just have a little problem on their hands.